Frequently Asked Questions
What Areas Do You Serve?
M.P. Vivo proudly serves the Tri-County area, including Mahoning, Trumbull, and Columbiana counties in Ohio, as well as parts of Western Pennsylvania. If you are unsure if you are in our service range, give us a call at 330-259-0486!
How Long Has M.P. Vivo Been in Business?
We are a family-owned and operated business that has been serving the local community for over 25 years. We pride ourselves on being Youngstown’s most trusted HVAC experts.
What Are Your Hours of Operation?
While our standard office hours are Monday–Friday, 8 AM – 5 PM, we understand that HVAC emergencies don’t always happen during business hours. We provide prompt service to ensure your family stays comfortable year-round.
HVAC Services & Repairs
What Brands of HVAC Equipment Do You Service?
We service and repair all makes and models of central air conditioners, furnaces, boilers, and heat pumps. While we are a Ruud ProPartner, our technicians are trained and equipped with the latest tools to handle any brand in your home.
How Do I Know If I Should Repair or Replace my HVAC Unit?
Generally, if your system is over 10 to 15 years old, requires frequent repairs, or your energy bills are spiking, a replacement may be the more cost-effective choice. Our technicians will always provide an honest assessment and a free estimate if a replacement is recommended.
Do You Offer Emergency Services?
Yes! We prioritize our maintenance contract customers for emergency calls, but we strive to respond as quickly as possible to all homeowners in the Tri-County area experiencing a system failure.
Maintenance & Efficiency
What is a Planned Preventative Maintenance Contract?
Our maintenance program is the best "insurance" for your HVAC system. It includes regularly scheduled visits, system tune-ups, and inspections. Benefits include priority service, extended equipment life, and a computerized record of your system’s history.
How Often Should I Have My HVAC System Serviced?
We recommend a professional tune-up twice a year: once in the spring for your cooling system and once in the fall for your heating system. This ensures peak efficiency and helps prevent expensive breakdowns during extreme weather.
Can a New Thermostat Really Save Me Money?
Absolutely. We offer Honeywell Smart Home products and Wi-Fi thermostats that learn your habits. By automatically adjusting the temperature when you are away or asleep, these devices can significantly reduce your monthly energy expenses.
Specailzied Solutions
Do You Install Heating for Garages?
Yes! We specialize in Reznor garage heaters. They are compact, safe, and powerful, allowing you to use your garage as a workspace or protect your vehicles during harsh Ohio and PA winters.
What Indoor Air Quality (IAQ) Products Do You Offer?
We provide a variety of IAQ solutions, including high-efficiency air filtration, humidifiers, and fresh air ventilation systems to help reduce allergens and improve the comfort of your home’s air.
Financing & System Estimates
Do You Offer Financing?
Yes, we understand that a new HVAC system is a major investment. We partner with Durkin Loan Service Inc. to provide financing options so you can stay comfortable without the financial stress. Click here to apply!
Is The Price on My Estimate Guaranteed?
We believe in transparent pricing. When a job is finished, our invoice will match the final estimate we provided you. No hidden fees, no surprises.
